Privacy Policy

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EcoCharge Oasis Co. – App & Website

Effective Date: 1 JAN 2026
Last Updated: 1 JAN 2026

The EcoCharge Oasis Co.  respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

We may collect personally identifiable information that you voluntarily provide, including:

· Full name

· Email address

· Phone number

· Billing and payment details

· Company details (for business users)

· Government IDs (if required for verification or regulatory compliance)

Automatically collected information may include:

· Device type and operating system

· IP address

· Browser type

· Location data (precise or approximate)

· Charging session logs

· App interaction data

· Cookies and analytics data

If you enable location access, we may collect real-time location to:

· Show nearby charging stations

· Improve route and charging suggestions

· Enhance user experience

You may disable location access in your device settings.

We use your data to:

· Provide and maintain our services

· Process bookings and payments

· Manage charging sessions

· Improve system performance and features

· Provide customer support

· Send service updates, alerts, and notifications

· Prevent fraud and ensure platform security

· Comply with legal obligations

We may share your information with:

· Payment gateway providers

· Cloud hosting partners

· Customer support service providers

· Government authorities when legally required

· Analytics providers for service improvement

We do not sell your personal data to third parties.

We implement appropriate technical and organizational security measures including:

· Encrypted data transmission (SSL/TLS)

· Secure servers and firewalls

· Restricted access controls

· Periodic security audits

However, no electronic system is 100% secure, and we cannot guarantee absolute security.

We retain personal data only as long as necessary to:

· Fulfill service obligations

· Maintain legal compliance

· Resolve disputes

· Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

Depending on applicable laws, you may have rights to:

· Access your personal data

· Correct inaccurate data

· Delete your data

· Restrict processing

· Withdraw consent

· Request data portability

To exercise your rights, contact us at: Support@ecochargeoasis.in

We use cookies and similar technologies to:

· Improve website functionality

· Analyze traffic and usage

· Store preferences

You can disable cookies in your browser settings, though some features may not function properly.

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their policies before providing any information.

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services after changes indicates acceptance.

If you have questions about this Privacy Policy, contact:

EcoCharge Oasis Co.
Email: Support@ecochargeoasis.in
Phone: 9355691300
Address: Plot No 217,218 TARANAGAR, SECTOR 9&11, HISAR, HR-125001

Declaration:
By using our app or website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.